On this page
- Right to Cancel: South Carolina's Cooling-Off Period
- South Carolina Consumer Protection Laws for Solar
- Solar-Specific Regulations in South Carolina
- Common Solar Contract Issues in South Carolina
- How to Exit a Solar Contract in South Carolina
- South Carolina Attorney General and Consumer Protection Resources
- Frequently Asked Questions
South Carolina's solar market has grown substantially since the passage of the Energy Freedom Act in 2019, which opened the door to third-party solar leases and PPAs. While this legislation expanded solar access for Palmetto State homeowners, it also created a wave of new solar contracts, and with them, new consumer disputes. This guide covers the key South Carolina laws affecting solar consumers, your cancellation rights, and your options if you need to exit a solar contract.
Right to Cancel: South Carolina's Cooling-Off Period
If you signed a solar contract in South Carolina through a door-to-door or in-home sales transaction, you generally have a right to cancel within a limited window under both federal and state law.
Federal FTC Cooling-Off Rule
The FTC's Cooling-Off Rule (16 CFR Part 429) provides a 3-business-day right to cancel for sales made at your home. This applies to most door-to-door solar sales where a representative visited your residence. The cancellation window extends until midnight of the third business day after signing.
South Carolina Home Solicitation Sales (S.C. Code §§ 37-2-501 to 37-2-507)
South Carolina's home solicitation sales provisions sit in Part 5 of Chapter 2 of the Consumer Protection Code. The operative right-to-cancel section is S.C. Code § 37-2-502, which generally allows a buyer to cancel a home solicitation sale until midnight of the third business day after the day the buyer signs an agreement or offer to purchase that complies with the statute. Key mechanics:
- Day count and cutoff: three business days, running to midnight of the third business day after signing. There is no separate senior-citizen or age-based extension in the South Carolina statute.
- Notice method: written notice mailed to the seller at the address stated in the agreement. The statute does not require a particular form of words, and it generally treats notice as given when it is properly addressed, postage prepaid, and deposited in a mailbox. In other words, notice is generally effective on mailing rather than on receipt.
- Required disclosure: under S.C. Code § 37-2-503 the seller must use a dated written agreement carrying a conspicuous "BUYER'S RIGHT TO CANCEL" statement telling you that you may cancel by mailing notice before midnight of the third business day.
- Refunds and returns: S.C. Code § 37-2-504 generally requires the seller to return payments, notes, and trade-ins within ten days of cancellation, and S.C. Code § 37-2-505 addresses the buyer's duty to make the goods available.
- Emergency exception: § 37-2-502 also describes a narrow exception where the buyer signed a separate dated statement requesting immediate performance to address an emergency and the seller substantially began performance.
Important limitation: S.C. Code § 37-2-501 defines a "home solicitation sale" as a consumer credit sale solicited in person at a residence. A solar purchase paid entirely in cash, with no financing, may therefore fall outside this state provision, although the federal FTC Cooling-Off Rule may still apply. The definition does reach purchases paid for with a credit card or a related consumer loan. Separately, S.C. Code § 37-2-104 generally defines a consumer credit sale of goods or services using a $25,000 amount-financed ceiling, so a larger solar loan may sit outside the definition. Whether your specific contract qualifies is a legal question for a South Carolina-licensed attorney.
Key detail: S.C. Code § 37-2-502 measures the three business days from the signing of an agreement "which complies with this part." In our assessment, that generally means that if the solar company never gave you the § 37-2-503 "BUYER'S RIGHT TO CANCEL" statement, your cancellation period may not have started running. Consult a South Carolina-licensed attorney to determine whether your cancellation rights remain preserved. This is not legal advice, and results vary by individual situation.
What Qualifies as a Home Solicitation Sale in South Carolina
South Carolina's door-to-door sales regulations generally apply to sales solicited at your home through personal contact. This typically includes:
- Unsolicited door-to-door sales visits by solar representatives
- In-home sales presentations, including those arranged via phone or online lead
- Sales at temporary commercial locations or events
Sales completed at the seller's permanent business location or transactions initiated entirely by the buyer online may not qualify. However, many solar contracts involve in-home presentations even when the initial contact originated differently.
Time-sensitive: If you are within the cooling-off period, send a written cancellation notice immediately via certified mail with return receipt requested. Do not rely on phone calls or verbal promises to cancel. Pre-installation cancellation guide →
South Carolina Consumer Protection Laws for Solar
South Carolina Unfair Trade Practices Act (S.C. Code 39-5-10 et seq.)
The South Carolina Unfair Trade Practices Act (SCUTPA) is the state's primary consumer protection statute and is considered one of the stronger consumer protection laws in the Southeast. It prohibits unfair or deceptive acts or practices in trade or commerce. In the solar context, violations may include:
- Misrepresenting the cost savings a solar system will generate
- Failing to disclose material terms such as escalator clauses, UCC liens, or transfer restrictions
- Making false claims about equipment quality, warranties, or performance
- Marketing solar leases or PPAs as "free solar" or "government programs"
- Engaging in bait-and-switch sales tactics
- Misrepresenting the nature of the financial arrangement or ownership structure
Critically, S.C. Code § 39-5-140 provides for treble damages (triple the actual damages) where a court finds the violation of § 39-5-20 was willful or knowing, along with reasonable attorney's fees and costs. S.C. Code § 39-5-150 generally sets a three-year limitations period running from discovery of the unlawful conduct. This significantly increases the potential cost to solar companies that engage in deceptive practices and provides meaningful leverage for South Carolina consumers pursuing contract exits.
In our assessment, South Carolina's Unfair Trade Practices Act provides relatively strong consumer protection compared to many other southeastern states. The treble damages provision is particularly valuable as a negotiating tool when documented evidence of deceptive sales practices exists.
South Carolina Department of Consumer Affairs
The South Carolina Department of Consumer Affairs (SCDCA) is the primary state agency responsible for consumer protection. The SCDCA can investigate complaints, mediate disputes, and take enforcement action against businesses engaging in unfair or deceptive practices. Filing a complaint with the SCDCA creates an official record that may strengthen your position in negotiations with a solar company.
South Carolina Contractor Licensing
South Carolina requires contractors performing residential construction or improvements to be licensed through the South Carolina Residential Builders Commission (a division of the SC Department of Labor, Licensing and Regulation). Electrical work associated with solar installation typically requires an appropriate electrical license. Key points:
- General contractors must hold a valid SC residential builder's license for work exceeding $5,000
- Electrical contractors must be licensed through the appropriate state board
- Unlicensed work may provide grounds for contract rescission or other legal remedies
- Verify your solar installer's credentials through the SC LLR licensing verification portal
South Carolina Warranty Protections
South Carolina recognizes both express and implied warranties under the Uniform Commercial Code (S.C. Code Title 36). If your solar system was sold with express warranties regarding performance, output, or quality that have not been met, you may have claims for breach of warranty. Additionally, implied warranties of merchantability and fitness for a particular purpose may apply to solar equipment sales.
Solar-Specific Regulations in South Carolina
The Energy Freedom Act (Act 62 of 2019)
The South Carolina Energy Freedom Act, signed into law in 2019, was a landmark piece of legislation that fundamentally changed the solar landscape in the state. Key provisions include:
- Legalized third-party solar: PPAs and leases became explicitly permitted, opening the market to new solar business models
- Established net metering: required utilities to offer net metering programs for qualifying solar installations
- Rate transition: created a framework for transitioning from full retail net metering to successor tariffs over time
- Interconnection standards: established standards for connecting solar systems to the grid
South Carolina Net Metering by Utility
Investor-owned utilities in SC offer net metering under the Energy Freedom Act framework. Rates and program terms have been subject to regulatory proceedings and may change over time.
South Carolina electric cooperatives and municipal utilities have their own net metering or solar credit programs. Santee Cooper and various co-ops offer programs with varying terms.
Net metering rates in South Carolina have been evolving as the state transitions from initial rates established under the Energy Freedom Act. Check with your specific utility for current program terms.
South Carolina Public Service Commission
The South Carolina Public Service Commission (PSC) regulates investor-owned utilities in the state, including Duke Energy Carolinas, Duke Energy Progress, and Dominion Energy South Carolina. The PSC oversees:
- Net metering rates and program structure
- Interconnection standards and timelines
- Rate design affecting the economics of solar versus grid power
- Utility solar programs and community solar offerings
Third-Party Solar Ownership
Since the Energy Freedom Act of 2019, third-party solar ownership through leases and PPAs is explicitly legal in South Carolina. This has led to a significant increase in solar sales activity across the state, particularly in rapidly growing areas like Charleston, Greenville, and the Myrtle Beach corridor. While legalization expanded consumer access to solar, it also introduced the same types of solar contract disputes seen in other states with active third-party markets.
Solar Access and HOA Restrictions
Unlike a number of other states, South Carolina does not currently appear to have a statute in its Code that bars homeowners' associations from prohibiting solar energy systems. Bills to add one have been introduced repeatedly without becoming law, including H. 3979 in the 2021-2022 session and H. 4460 introduced in April 2025, which would have added S.C. Code § 27-1-65 for systems not visible from the street or common areas. S.C. Code § 27-1-60, sometimes cited for this point, actually governs a homeowner's or tenant's right to fly the United States flag, not solar access. Title 27, Chapter 30, the South Carolina Homeowners Association Act, does not address solar. In practice this generally means HOA restrictions on solar in South Carolina are governed by your governing documents rather than by a state solar-access mandate. In any event, HOA rules do not address disputes arising from the financial terms of a solar contract. Confirm current law with a South Carolina-licensed attorney, since legislation in this area may change.
Common Solar Contract Issues in South Carolina
Based on our research, the most common solar contract disputes in South Carolina typically involve these issues:
1. Overstated Savings Promises
South Carolina homeowners frequently report that actual energy savings fall short of projections presented during the sales process. This is particularly common where sales representatives failed to account for the specific net metering rate structure, seasonal variations, or the homeowner's actual energy usage patterns. If specific savings figures were guaranteed, this may constitute a violation of the SCUTPA.
2. Escalator Clause Surprises
Some South Carolina solar leases and PPAs include annual price escalators of 1-3% or more that were not clearly explained during the sales process. Over a 20-25 year contract, these escalators can result in solar payments that significantly exceed utility rates, undermining the primary economic rationale for the agreement. Failure to clearly disclose escalator clauses may support claims under state consumer protection law.
3. UCC Lien Filings
Solar leases and PPAs in South Carolina often result in UCC-1 financing statements filed with the South Carolina Secretary of State's office. These liens can complicate home sales and refinancing, and many homeowners report they were not adequately informed about these filings before signing. UCC lien removal guide →
4. Post-Energy Freedom Act Market Expansion Issues
The passage of the Energy Freedom Act led to a rapid influx of solar companies into the South Carolina market, some of which employed aggressive and potentially misleading sales tactics. Homeowners in high-growth areas like Charleston and Greenville have reported particular issues with out-of-state companies entering the market quickly without adequate local knowledge or customer support infrastructure.
5. Installation and Performance Defects
Some South Carolina homeowners have experienced roof leaks, electrical issues, or underperforming systems. The state's hot and humid climate, combined with frequent severe weather events including hurricanes, places additional stress on solar installations. Performance guarantees and workmanship warranties should be carefully reviewed and enforced.
Dealing with a solar contract issue in South Carolina? Get a free preliminary review of your contract and options.
How to Exit a Solar Contract in South Carolina
If you need to get out of a solar contract in South Carolina, here is a general step-by-step framework. Results vary by individual situation, and we recommend consulting a qualified South Carolina attorney before taking significant action.
Step 1: Review Your Contract Thoroughly
Read your entire solar agreement, including all exhibits, addendums, and fine print. Identify the type of agreement (lease, PPA, or loan), the cancellation provisions, buyout terms, escalator clauses, and any performance guarantees. Note the company name and all critical deadlines.
Step 2: Determine If You Are Within the Cooling-Off Period
Under S.C. Code § 37-2-502 the window generally closes at midnight of the third business day after you sign. If you are still inside it, mail your written cancellation notice immediately. The statute generally treats mailed notice as given when it is properly addressed, postage prepaid, and deposited in a mailbox, so mail it before the deadline rather than waiting for the seller to receive it. Certified mail with return receipt requested is not required by the statute, but we generally recommend it so you have proof of the mailing date. If the seller never gave you the "BUYER'S RIGHT TO CANCEL" statement required by S.C. Code § 37-2-503, consult an attorney about whether your cancellation window remains open. Cancellation guide →
Step 3: Document Everything
Gather all documentation related to your solar purchase:
- The signed contract and all amendments or addendums
- Sales brochures, presentations, and marketing materials
- All email, text message, and written correspondence
- Utility bills before and after solar installation
- Photos of the installation and any damage
- Notes on verbal representations made by the sales team
South Carolina is a one-party consent state for recording phone calls, so recordings of your own conversations with the solar company are generally permissible.
Step 4: Identify Potential Legal Grounds
Common legal grounds for solar contract exits in South Carolina include:
- Violations of South Carolina's home solicitation sales provisions (S.C. Code § 37-2-502, with the required disclosure at § 37-2-503)
- Unfair or deceptive practices under the SCUTPA (S.C. Code § 39-5-20, with treble damages for willful or knowing violations under § 39-5-140)
- Breach of contract or breach of warranty
- Fraud or misrepresentation
- Contractor licensing violations
- Failure to disclose UCC liens or material contract terms
Step 5: File a Complaint with the SC Department of Consumer Affairs
File a formal complaint with the South Carolina Department of Consumer Affairs (SCDCA). This creates an official record, may prompt the solar company to negotiate, and helps the agency identify patterns of abuse. You can file complaints online through the SCDCA website or by calling (803) 734-4200.
Step 6: Evaluate Your Exit Options
Based on your specific circumstances, your primary exit options in South Carolina include:
- Contract buyout: purchasing the system per the terms in your agreement
- Transfer to a new homeowner: if selling, the buyer may assume the agreement (selling with solar guide →)
- Negotiated settlement: leveraging documented violations to negotiate a release or reduced buyout
- Legal action: pursuing rescission or damages (including potential treble damages) through South Carolina courts (find a solar lawyer →)
- Professional exit service: hiring a solar contract exit specialist (see our rankings →)
Step 7: Consult a South Carolina Attorney
We always recommend consulting with a South Carolina-licensed attorney experienced in consumer protection and contract disputes. The treble damages provision under the SCUTPA makes South Carolina a relatively favorable state for consumers with documented evidence of deceptive solar sales practices. Find a solar panel lawyer →
Important: We do not advise homeowners to stop making payments or breach contractual obligations. Missing payments may result in credit damage, collection actions, or acceleration of the full contract balance. Continue making payments while you explore your legal options.
South Carolina Attorney General and Consumer Protection Resources
Key Contacts for South Carolina Solar Consumers
- South Carolina Department of Consumer Affairs
Phone: (803) 734-4200 | Toll-free: (800) 922-1594
Website: consumer.sc.gov
Primary agency for solar consumer complaints - South Carolina Attorney General's Office
Phone: (803) 734-3970
Website: scag.gov
For patterns of deceptive trade practices - South Carolina Public Service Commission
Phone: (803) 896-5100
Website: psc.sc.gov
For utility rate, interconnection, and net metering issues - SC Residential Builders Commission
Website: llr.sc.gov
Verify contractor licenses and file licensing complaints
Frequently Asked Questions
What is the cooling-off period for solar contracts in South Carolina?
South Carolina follows the FTC's 3-business-day cooling-off rule for door-to-door sales. The state's home solicitation sales provisions (S.C. Code §§ 37-2-501 to 37-2-507) also generally allow cancellation until midnight of the third business day after signing, under S.C. Code § 37-2-502. Notice is generally given by mailing a writing to the seller and is generally effective on mailing. Note that § 37-2-501 defines a home solicitation sale as a consumer credit sale, so a cash purchase may fall outside the state provision. If the seller never gave the "BUYER'S RIGHT TO CANCEL" statement required by § 37-2-503, the cancellation period may not have started running. Cancellation guide →
Can I cancel my solar contract in South Carolina after the cooling-off period?
After the cooling-off period, direct cancellation is generally not available without cost. However, South Carolina's Unfair Trade Practices Act provides for treble damages in cases of willful deception, which can be powerful leverage. Options include contract buyout, transfer, negotiated settlement, or legal action. Full exit guide →
Does South Carolina have net metering for solar?
Yes. The Energy Freedom Act of 2019 established net metering programs in South Carolina. Utilities are required to offer net metering for qualifying solar installations, though rates and program structures have been evolving through regulatory proceedings. Check with your specific utility for current net metering terms and rates.
Are solar leases and PPAs legal in South Carolina?
Yes. The Energy Freedom Act of 2019 explicitly legalized third-party solar ownership, including leases and PPAs. Before this law, such arrangements were effectively prohibited in South Carolina. If you have a solar lease or PPA, your rights are governed by your contract terms and applicable state consumer protection laws. Have a qualified attorney review your specific arrangement.
Who do I contact in South Carolina to file a solar complaint?
File complaints with the South Carolina Department of Consumer Affairs at (803) 734-4200 or toll-free at (800) 922-1594. For utility-related issues, contact the SC Public Service Commission at (803) 896-5100. The SC Residential Builders Commission handles contractor licensing issues. We recommend filing with all relevant agencies to create a thorough record.
Get a free preliminary contract review or see which companies our editorial team recommends for solar exits.
Disclaimer: This guide is for informational purposes only and is not legal advice. Solar contract terms and exit options vary by contract, company, and individual circumstances. Results vary by individual situation. We do not advise homeowners to stop making payments or breach contractual obligations. Consult a qualified South Carolina-licensed attorney before taking action. See our Ownership Disclosure, Advertiser Disclosure, and Methodology.
See how South Carolina’s cancellation window compares with every other state in our Solar Cooling-Off Period by State guide: the right-to-cancel window and governing statute for all 50 states.