On this page
- Right to Cancel: North Dakota's Cooling-Off Period
- North Dakota Consumer Protection Laws for Solar
- Solar-Specific Regulations in North Dakota
- Common Solar Contract Issues in North Dakota
- How to Exit a Solar Contract in North Dakota
- North Dakota Attorney General and Consumer Protection Resources
- Frequently Asked Questions
North Dakota may not be the first state that comes to mind for solar energy, but the state actually receives substantial solar radiation. Comparable to many southern states during summer months. As solar technology costs have declined and national solar companies have expanded into North Dakota, residential solar installations have grown. With that growth come potential contract disputes. This guide covers key North Dakota laws affecting your solar contract, your cancellation rights, and your options if you need to exit a solar agreement.
Right to Cancel: North Dakota's Cooling-Off Period
If you signed a solar contract in North Dakota through a door-to-door or in-home sales transaction, you generally have a right to cancel within a specific timeframe under both federal and state law.
Federal FTC Cooling-Off Rule
The Federal Trade Commission's Cooling-Off Rule (16 CFR Part 429) provides a 3-business-day right to cancel for sales made at your home. This applies to most door-to-door solar sales where a salesperson visited your residence. The cancellation period runs until midnight of the third business day after the contract was signed.
North Dakota Home Solicitation Sales (NDCC Chapter 51-18)
North Dakota's Home Solicitation Sales chapter (NDCC Chapter 51-18) provides protections for consumers who sign contracts as a result of door-to-door or telephone solicitation. The operative right-to-cancel provision is NDCC § 51-18-02, which generally allows a buyer to cancel a "personal solicitation sale" until midnight of the third business day after the day on which the buyer signs an agreement that complies with the chapter. The chapter defines a personal solicitation sale as one where the seller or the seller's representative solicits the sale by telephone or in person and the buyer's agreement is made somewhere other than the seller's place of business, which typically describes an in-home solar pitch.
The statute is not limited to credit sales, so a cash purchase of a solar system may still be covered. Sales with a purchase price of less than twenty-five dollars are generally excepted under NDCC § 51-18-08.
Senior extension: NDCC § 51-18-02 generally gives a buyer sixty-five years of age or older until midnight of the fifteenth business day to cancel where the product's purchase price is greater than fifty dollars. Under NDCC § 51-18-04 a seller may alternatively offer such a buyer a full refund within thirty days if the product has not been intentionally damaged or misused. If you or the person who signed is 65 or older, your window may be substantially longer than three days. Confirm your situation with a qualified attorney.
How to cancel: Under NDCC § 51-18-02, cancellation generally occurs when the buyer gives written notice to the seller at the address or email address the seller specified for cancellation, by delivering it, mailing it, or sending an email. The notice is generally effective if it indicates the buyer's intention not to be bound. The statute does not appear to require certified mail, though certified mail with return receipt is still the safer practice for proof. The seller must also orally inform the buyer of the right to cancel at the time of the transaction.
Key detail: Under NDCC § 51-18-04, the seller must provide a written, dated, buyer-signed agreement containing a conspicuous "NOTICE TO BUYER" and an attached "NOTICE OF CANCELLATION" form in duplicate. Because the three-business-day clock in NDCC § 51-18-02 runs from the day the buyer signs an agreement that complies with the chapter, a missing or deficient notice may mean your cancellation period never started running, potentially extending your right to cancel. NDCC § 51-18-08.1 also addresses waiver. Consult a qualified attorney to evaluate your specific situation.
What Counts as a Door-to-Door Sale in North Dakota
The cooling-off period typically applies when the sale was initiated through an unsolicited visit to your home. This generally includes:
- A solar salesperson knocking on your door without a prior appointment
- A sales presentation conducted in your home, even if you initially responded to an advertisement
- Transactions completed at temporary locations like trade shows or hotel presentations
Sales completed entirely online or at a permanent business location may not be covered by the same cooling-off protections. However, some solar companies include voluntary cancellation windows in their contracts regardless of how the sale was made.
Important: If you are within the cooling-off period, act immediately. NDCC § 51-18-02 generally allows written notice to be delivered, mailed, or emailed to the address the seller specified. Certified mail with return receipt is still the safer practice because it creates proof of the date. Keep a copy for your records and do not rely solely on phone calls or verbal cancellations. Pre-installation cancellation guide →
North Dakota Consumer Protection Laws for Solar
Beyond the cooling-off period, North Dakota has consumer protection laws that may apply to solar contracts and sales practices.
North Dakota Consumer Fraud (NDCC 51-15)
North Dakota's consumer fraud statute (NDCC Chapter 51-15) prohibits the act, use, or employment of any deceptive act or practice, fraud, false pretense, false promise, or misrepresentation in the conduct of any business. In the solar context, this may include:
- Making false or misleading claims about energy savings or system performance
- Misrepresenting the terms of a solar lease, PPA, or loan agreement
- Failing to disclose material information such as escalator clauses, lien filings, or maintenance responsibilities
- Using high-pressure sales tactics or bait-and-switch methods
- Misrepresenting the company's licensing status or certifications
If a solar company engaged in deceptive practices, you may have grounds for contract rescission or damages under NDCC Chapter 51-15, whose core prohibition is at NDCC § 51-15-02. In our assessment, this is one of the most important tools available to North Dakota solar consumers who believe they were misled.
Contractor Licensing in North Dakota
North Dakota requires electrical contractors to be licensed through the North Dakota State Electrical Board. Solar installation work generally requires appropriate electrical licensing. You can verify a contractor's license status through the Electrical Board's website. If your solar installer was not properly licensed, this may affect the enforceability of your contract.
North Dakota Public Service Commission (PSC)
The ND PSC regulates utilities in the state, including investor-owned utilities like Montana-Dakota Utilities (MDU), Otter Tail Power, and Xcel Energy (Northern States Power). The PSC oversees net metering policies, interconnection standards, and rate structures. Rural electric cooperatives and municipal utilities operate under different regulatory frameworks.
Solar-Specific Regulations in North Dakota
Net Metering in North Dakota
North Dakota's net metering framework comes from ND Public Service Commission rules rather than from the Century Code. The operative provision is generally NDAC § 69-09-07-09, within the PSC's Small Power Production and Cogeneration chapter, which provides that qualifying facilities with a design capacity of one hundred kilowatts or less are entitled to net energy billing. The framework allows qualifying solar customers to receive credits for excess electricity they export to the grid.
Under current North Dakota net metering rules:
- Residential systems up to 100 kW may qualify for net energy billing with investor-owned utilities
- Net excess generation is typically purchased by the utility at its avoided-cost rate
- Credits for excess generation are typically provided, with specific terms set by the PSC
- Monthly credits carry forward and may be subject to annual true-up
- Rural electric cooperatives may have separate net metering policies
- Terms may vary by utility and when you interconnected
North Dakota's Major Utilities
Net metering terms vary by utility. Rural electric cooperatives have their own policies. Contact your provider or the ND PSC for specific details.
Interconnection Standards
North Dakota's interconnection standards establish the technical and procedural requirements for connecting a solar system to the grid. Key aspects include:
- Application and approval process through your utility provider
- Technical requirements for inverters, metering, and safety equipment
- System size limitations
- Insurance and liability provisions
Property Tax Exemption for Renewable Energy
North Dakota offers a property tax exemption for renewable energy systems under NDCC § 57-02-08(27). Qualifying solar installations may be exempt from the increase in property tax that would otherwise result from the added value of the system. This exemption is typically available for a specified period after installation.
Solar Easements
North Dakota law (NDCC 47-05-01.1) provides for solar easements, allowing property owners to secure access to sunlight for their solar energy systems through voluntary agreements. This may be relevant if shading from neighboring properties is affecting your system's performance.
Common Solar Contract Issues in North Dakota
Based on our research, the most common solar contract disputes in North Dakota typically involve the following issues:
1. Overstated Savings Projections
Some North Dakota homeowners report savings that fall significantly short of what was promised. North Dakota's extreme winter temperatures, shorter winter days, heavy snowfall, and relatively moderate electricity rates can all affect actual solar savings. If the sales representative made specific guarantees that have not materialized, this may constitute consumer fraud under NDCC 51-15.
2. Undisclosed UCC Lien Filings
Solar leases and PPAs may result in a UCC-1 financing statement being filed with the North Dakota Secretary of State. If the solar company did not clearly disclose the UCC filing, this may support a claim for rescission. UCC lien removal guide →
3. Door-to-Door Sales Violations
As national solar companies have expanded into North Dakota, door-to-door sales have increased, particularly in Fargo, Bismarck, Grand Forks, and Minot. Common violations include failure to provide the required cancellation notices under NDCC § 51-18-04, misrepresenting savings potential given ND's climate, and using high-pressure tactics. These violations may extend your cancellation rights.
4. Climate-Related Performance Issues
North Dakota's harsh winters, with heavy snowfall, extreme cold, and short daylight hours, can significantly affect solar production. Some homeowners report that their systems produce far less energy than promised during winter months due to snow coverage, reduced sunlight, and temperature effects on panel efficiency. If the sales company did not account for these factors, this may provide grounds for a complaint.
5. Escalator Clause Surprises
Solar PPAs and leases commonly include annual price escalators. Given North Dakota's relatively moderate electricity rates, these escalators may cause your solar payments to exceed grid electricity costs more quickly. If the escalator was not clearly disclosed, you may have grounds for relief. PPA exit guide →
Dealing with a solar contract issue in North Dakota? Get a free preliminary review of your contract and options.
How to Exit a Solar Contract in North Dakota
If you need to get out of a solar contract in North Dakota, the approach depends on your specific situation and how far into the contract you are. Here is a general step-by-step framework:
Step 1: Review Your Contract Thoroughly
Start by reading your entire solar contract, including all addendums and attachments. Pay particular attention to the cancellation clause, buyout provisions, escalator terms, and any performance guarantees. Note all deadlines and required notice procedures.
Step 2: Determine If You Are Within the Cooling-Off Period
If you signed your contract within the last 3 business days through a door-to-door or telephone-solicited in-home sale, you may still be able to cancel at no cost under NDCC § 51-18-02. The deadline is generally midnight of the third business day after the day you signed. If the buyer is 65 or older and the purchase price is more than $50, the window is generally midnight of the fifteenth business day. Send a written cancellation notice immediately by delivery, mail, or email to the address the seller specified, and use certified mail with return receipt where you can for proof. Do not wait. Cancellation guide →
Step 3: Document Everything
Gather all documentation related to your solar purchase, including the original contract, any amendments, sales materials, email correspondence, text messages with sales representatives, utility bills before and after installation, and any recordings of phone conversations (North Dakota is a one-party consent state for recordings under NDCC 12.1-15-02).
Step 4: Identify Potential Legal Grounds
Review whether any of the following may apply to your situation:
- Misrepresentation of savings, system performance, or contract terms
- Failure to provide required cancellation notices (NDCC § 51-18-04), which may mean the cancellation clock in NDCC § 51-18-02 never started
- Consumer fraud under NDCC Chapter 51-15, generally NDCC § 51-15-02
- Contractor licensing violations
- Breach of contract (failure to deliver promised performance)
- Failure to disclose UCC lien filings or other material terms
Step 5: File a Complaint with the North Dakota Attorney General
File a formal complaint with the North Dakota Attorney General's Consumer Protection Division. This creates an official record and may prompt the solar company to negotiate.
Step 6: Explore Your Exit Options
Based on your contract terms and circumstances, your primary exit options in North Dakota include:
- Contract buyout: purchasing the system at fair market value or a scheduled price per your contract terms
- Transfer to a new homeowner: if you are selling your home, the buyer may assume the solar agreement (selling with solar guide →)
- Negotiated settlement: working directly with the solar company to reach a mutually agreeable resolution
- Legal action: pursuing rescission or damages through North Dakota courts (find a solar lawyer →)
- Professional exit service: hiring a company that specializes in solar contract exits (see our rankings →)
Step 7: Consult a Qualified Attorney
We always recommend consulting with a North Dakota-licensed attorney who has experience with solar contract disputes before taking significant action. Find a solar panel lawyer →
Important: We do not advise homeowners to stop making payments or breach contractual obligations. Failing to make payments could result in damage to your credit, collection actions, or acceleration of the full contract balance. Continue making payments while you explore your legal options.
North Dakota Attorney General and Consumer Protection Resources
Key Contacts for North Dakota Solar Consumers
- North Dakota Attorney General. Consumer Protection Division
Phone: (701) 328-3404 or (800) 472-2600
Website: attorneygeneral.nd.gov
File complaints about deceptive solar sales practices - North Dakota Public Service Commission (PSC)
Phone: (701) 328-2400
Website: psc.nd.gov
For net metering, interconnection, and utility billing issues - North Dakota State Electrical Board
Phone: (701) 328-9522
Website: ndseb.com
Verify contractor licenses and file complaints about unlicensed work - North Dakota Secretary of State. UCC Filings
Website: sos.nd.gov
Search for UCC-1 financing statements filed against your property
Frequently Asked Questions
What is the cooling-off period for solar contracts in North Dakota?
Under NDCC § 51-18-02, a buyer may generally cancel a personal solicitation sale until midnight of the third business day after the day the buyer signs a complying agreement. A buyer 65 or older generally has until midnight of the fifteenth business day where the purchase price is more than $50. The federal FTC Cooling-Off Rule provides a parallel 3-business-day right. If the seller failed to provide the notices required by NDCC § 51-18-04, the window may be extended. Sales under $25 are generally excepted. Cancellation guide →
Can I cancel my solar contract in North Dakota after the cooling-off period?
After the cooling-off period, direct cancellation is generally not available without cost. Options include a contract buyout, transferring the agreement, or pursuing legal remedies. NDCC 51-15 (Consumer Fraud) may provide grounds if deceptive practices were involved. Full exit guide →
Does North Dakota have net metering for solar?
Yes. North Dakota's net metering rule is a ND Public Service Commission regulation, NDAC § 69-09-07-09, not a Century Code section. Qualifying solar customers may receive credits for excess electricity. Terms vary by utility. MDU, Otter Tail Power, and Xcel Energy are the main investor-owned utilities. Rural cooperatives have separate policies. Contact your provider for specifics.
Does North Dakota have solar-specific consumer protection laws?
North Dakota does not have extensive solar-specific consumer protection statutes, but general consumer protection laws apply. NDCC 51-15 prohibits consumer fraud and deceptive practices. The ND PSC regulates utility-related solar policies. Electrical contractors must be licensed through the State Electrical Board.
Who do I contact in North Dakota to file a solar complaint?
File complaints with the ND Attorney General's Consumer Protection Division at (701) 328-3404 or (800) 472-2600. For utility issues, contact the ND PSC at (701) 328-2400. The State Electrical Board handles licensing complaints at (701) 328-9522. File with all relevant agencies.
Get a free preliminary contract review or see which companies our editorial team recommends for solar exits.
Disclaimer: This guide is for informational purposes only and is not legal advice. Solar contract terms and exit options vary by contract, company, and individual circumstances. Results vary by individual situation. We do not advise homeowners to stop making payments or breach contractual obligations. Consult a qualified North Dakota-licensed attorney before taking action. See our Ownership Disclosure, Advertiser Disclosure, and Methodology.
See how North Dakota’s cancellation window compares with every other state in our Solar Cooling-Off Period by State guide: the right-to-cancel window and governing statute for all 50 states.