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Kentucky homeowners who signed solar contracts through home solicitation generally have until midnight of the third business day after signing to cancel, under KRS 367.420 and the federal FTC Cooling-Off Rule. If a security interest was taken in your principal dwelling, KRS 367.420 may give you until midnight of the tenth business day instead. Beyond that window, the Kentucky Consumer Protection Act (KRS 367.110 et seq.) may provide additional grounds for relief. Kentucky's net metering landscape changed significantly in 2019 when the legislature passed SB 100, which reduced the rate paid for excess solar generation. We always recommend consulting a qualified Kentucky attorney before taking action.
Right to Cancel / Cooling-Off Period in Kentucky
Kentucky provides cooling-off protections for homeowners who signed solar contracts through door-to-door sales. These protections are essential as solar companies increasingly target Kentucky communities with in-home sales presentations.
Kentucky Home Solicitation Sales Act (KRS 367.410 to 367.450)
Kentucky's home solicitation sales provisions run from KRS 367.410 through KRS 367.450. Under KRS 367.410, a "home solicitation sale" generally means a sale of goods or services, including consumer loans, in which the seller personally solicits the sale at the buyer's residence and the buyer's agreement or offer to purchase is given there. Sales made after prior negotiations at the seller's fixed business location, and sales the buyer initiated by telephone, are generally excluded.
The operative right-to-cancel section is KRS 367.420. It generally gives the buyer until midnight of the third business day after the day the buyer signs the agreement or offer to purchase. Kentucky does not appear to provide a longer window based on the buyer's age. Under KRS 367.450, the home solicitation provisions generally do not apply to a sale under $25, or to insurance sales. The seller is generally required to:
- Include in the signed agreement a conspicuous statement of cancellation rights under the caption "BUYER'S RIGHT TO CANCEL" (KRS 367.430)
- Provide the buyer a copy of that agreement or offer to purchase
- State an address to which the buyer may send a written cancellation notice (KRS 367.420)
- Tender back any payments and any note or other evidence of indebtedness after cancellation (KRS 367.440)
Important Kentucky rule: Under KRS 367.430, until the seller has complied with the notice requirement, the buyer may generally cancel the home solicitation sale by notifying the seller "in any manner and by any means" of the intention to cancel. In practice this means a seller who never gave you a proper written cancellation notice may not be able to rely on the three-day deadline at all. Separately, under KRS 367.440 the seller generally has 10 days after cancellation to tender back your payments and any note or other evidence of indebtedness. Pre-installation cancellation guide →
Longer window if a lien was taken on your home: KRS 367.420 also provides that for a home solicitation sale of a loan in which a security interest is taken in the buyer's principal dwelling, the buyer may generally rescind until midnight of the tenth business day following the later of consummation of the loan or delivery of the material disclosures required under the federal Truth in Lending Act. Because some solar financing is secured against the home, it is worth checking your loan documents to see whether the longer period may apply to you. A qualified Kentucky attorney can confirm which window governs your paperwork.
Federal FTC Cooling-Off Rule
The federal FTC Cooling-Off Rule (16 CFR Part 429) provides an additional 3 business days to cancel home solicitation sales of $25 or more. This federal rule operates alongside Kentucky's state law, providing dual protection. If the solar company failed to inform you of your federal cancellation rights, this constitutes a separate violation.
Kentucky Specific Notice Requirements
Kentucky law requires that the cancellation notice be clearly and conspicuously disclosed in the contract. Under KRS 367.430, the signed agreement or offer to purchase must generally carry a statement of the buyer's cancellation rights under the caption "BUYER'S RIGHT TO CANCEL," telling the buyer that notice may be mailed to the seller before midnight of the third business day after signing. If that statement was buried in fine print or was not included at all, KRS 367.430 generally allows you to cancel by notifying the seller in any manner and by any means until the seller complies.
Time-sensitive: If you're within the cooling-off period, send a written cancellation notice to the address stated in the agreement, and use certified mail with return receipt so you can prove the date. Under KRS 367.420, notice need not take any particular form and is generally sufficient if it indicates in writing that you do not intend to be bound; if mailed, it is generally effective when deposited in a mailbox, properly addressed and postage prepaid. That means the deadline is a mailing deadline, not a receipt deadline. Do not wait for acknowledgment from the solar company. How to cancel a solar contract →
Kentucky Consumer Protection Laws Relevant to Solar
Kentucky Consumer Protection Act (KRS 367.110-367.300)
The Kentucky Consumer Protection Act (KCPA) is the state's primary consumer protection statute. Under KRS 367.170, it prohibits "unfair, false, misleading, or deceptive acts or practices in the conduct of any trade or commerce." For solar homeowners, this means the following practices may be actionable:
- Misrepresenting energy savings or production: such as overstating the amount of electricity the solar system will generate or the dollar savings the homeowner will experience
- Misrepresenting the financial terms: including disguising a lease as ownership, hiding escalator clauses, or failing to disclose the total cost over the contract term
- False or misleading advertising: such as "free solar panels," "zero cost solar," or misleading claims about government programs
- Unconscionable practices: taking advantage of a consumer's lack of understanding of solar contracts, financing, or net metering
Under the KCPA, the Attorney General may seek injunctive relief, restitution, and civil penalties of generally up to $2,000 per violation under KRS 367.990. Those civil penalties are typically an Attorney General enforcement tool rather than something an individual recovers. A consumer who bought or leased primarily for personal, family, or household purposes and suffered an ascertainable loss may generally bring a private action under KRS 367.220 for actual damages and equitable relief, and the court has discretion to award attorney's fees and costs.
Kentucky False Advertising and Deceptive Business Practices (KRS 517.020, KRS 517.030)
Kentucky also criminalizes deceptive business practices (KRS 517.020) and false advertising (KRS 517.030) under its business and commercial frauds chapter. These are generally criminal offenses enforced by prosecutors rather than a private cause of action, so they typically do not create a lawsuit you can file yourself. Your private remedy for inflated savings projections or misrepresented equipment specifications generally runs through the Kentucky Consumer Protection Act instead, under KRS 367.170 with the private right of action at KRS 367.220. Referencing conduct that may also violate KRS 517.020 or KRS 517.030 may still be useful when you file a complaint with the Attorney General.
Kentucky Electrical Contractor Licensing
Kentucky requires electrical contractors to be licensed by the Kentucky Department of Housing, Buildings and Construction. Solar installations typically require electrical work that must be performed by or under the supervision of a licensed electrical contractor. Under KRS 227A, performing electrical work without a license is a violation. If your solar installer was not properly licensed, this may affect the enforceability of the contract and provide grounds for a complaint.
Verify your installer's license: You can check electrical contractor licenses through the Kentucky Department of Housing, Buildings and Construction at (502) 573-0365 or online. An unlicensed installer may face penalties, and the licensing deficiency may support your contract dispute.
Need help understanding your rights under Kentucky law? Get a free preliminary contract review.
Solar-Specific Regulations in Kentucky
Kentucky Net Metering. The Impact of SB 100 (2019)
Kentucky's net metering landscape changed dramatically in 2019 with the passage of Senate Bill 100, which fundamentally altered how solar homeowners are compensated for excess energy. Key changes include:
- Pre-SB 100 (legacy customers): Homeowners who interconnected before SB 100 took effect generally receive retail-rate credits for excess generation, grandfathered for 25 years from their interconnection date
- Post-SB 100 (new customers): New solar customers are compensated at a rate determined by the Kentucky Public Service Commission (PSC), which is typically lower than the retail rate, often at or near the utility's avoided cost
- System size cap: Net metering is generally available for systems up to 45 kW for residential customers
The SB 100 changes are critically important for solar contract disputes because:
- Solar companies that sold systems after SB 100 using pre-SB 100 savings projections may have provided materially misleading information
- The reduced compensation rates under SB 100 can significantly affect the payback period and overall economics of a solar system
- Homeowners who were told they would receive retail-rate credits but were actually placed on the new, lower rate may have grounds for a misrepresentation claim
Kentucky Public Service Commission (PSC) Oversight
The Kentucky PSC regulates investor-owned utilities in the state, including Louisville Gas & Electric (LG&E), Kentucky Utilities (KU), Duke Energy Kentucky, and Kentucky Power. Key PSC rules relevant to solar include:
- Net metering tariffs: each regulated utility files net metering tariffs with the PSC that establish compensation rates for customer-owned solar generation
- Interconnection standards: utilities must follow PSC-approved procedures for connecting distributed solar systems to the grid
- Rate proceedings: the PSC conducts rate cases that can affect the economics of existing solar contracts
Kentucky Property Tax Treatment
Kentucky does not currently provide a specific property tax exemption for residential solar energy systems. This means that a solar installation may increase your property's assessed value and potentially raise your property taxes. If a solar company represented that your solar system would not affect your property taxes or that it would be exempt, this may constitute a misrepresentation under the KCPA.
Kentucky TVA Territory
A significant portion of western Kentucky is served by the Tennessee Valley Authority (TVA) through local distribution cooperatives. TVA has its own distributed generation policies that differ from those regulated by the Kentucky PSC. If your home is in TVA territory, the net metering rules and compensation rates may be different from what was represented by the solar company. Verify which utility serves your home and which policies apply.
Kentucky Solar Easements
Under KRS 381.200, Kentucky recognizes solar easements. Voluntary agreements that protect a property owner's access to sunlight. However, Kentucky does not have a mandatory solar access law that prevents neighbors or HOAs from blocking sunlight. If a solar company failed to inform you about potential shading issues or HOA restrictions, this may be relevant to a misrepresentation claim.
Common Solar Contract Issues in Kentucky
As solar installations increase across Kentucky, consumer complaints are growing. Based on reports filed with the Kentucky Attorney General's Office and the PSC, these are the most common issues:
Misleading Savings Projections After SB 100
Many Kentucky homeowners report that solar companies used pre-SB 100 savings projections, based on retail-rate net metering credits, when the homeowner would actually receive a lower compensation rate under the new framework. This discrepancy can dramatically reduce the projected savings and extend the payback period. If your system was sold with savings projections based on the wrong compensation rate, this may constitute a material misrepresentation under the KCPA.
Door-to-Door Sales Pressure
Communities in Louisville, Lexington, Northern Kentucky, Bowling Green, and growing suburban areas are increasingly targeted by aggressive solar sales teams. Common complaints include salespeople who misrepresent themselves as utility company representatives, claim urgent "expiring" government programs, or pressure homeowners to sign before reviewing the contract. These practices may violate the KCPA and the Kentucky Home Solicitation Sales Act.
TVA Territory Confusion
Homeowners in western Kentucky served by TVA through local cooperatives may face different rules than those served by investor-owned utilities regulated by the PSC. Solar companies sometimes fail to account for these differences, leading to incorrect savings projections and misunderstandings about interconnection policies and compensation rates.
Hidden Financing Costs and Dealer Fees
Some Kentucky solar loans include substantial dealer fees (often 20-30% of the system cost) that are rolled into the financed amount. The homeowner ends up financing significantly more than the actual cost of the system. If these fees were not clearly disclosed at the point of sale, this may violate federal TILA requirements and the Kentucky Consumer Protection Act.
How to Exit a Solar Contract in Kentucky. Step by Step
If you're a Kentucky homeowner looking to exit your solar contract, the approach depends on your specific circumstances. Below is a general framework. We always recommend consulting a qualified Kentucky attorney before taking action.
Important: We do not advise homeowners to stop making payments or breach contractual obligations. Missed payments can damage your credit and may result in additional legal liability. Continue making payments while exploring your exit options.
Step 1: Gather Your Documents
Collect the following before taking any action:
- Your original solar contract (lease, PPA, or loan agreement)
- All marketing materials, savings projections, and proposals you received
- Records of any verbal promises made during the sales process
- Your electricity bills from before and after solar installation
- Your solar system's actual production data (from your monitoring app)
- Your utility interconnection agreement and net metering arrangement
- Whether you're on pre-SB 100 or post-SB 100 net metering rates
- Any correspondence with the solar company
Step 2: Determine Your Cancellation Window
- Within 3 business days of signing (home solicitation): Mail a written cancellation notice to the address stated in the agreement before midnight of the third business day, using certified mail with return receipt. Reference KRS 367.420 and the FTC Cooling-Off Rule
- If a security interest was taken in your home: KRS 367.420 may give you until midnight of the tenth business day after the later of loan consummation or delivery of the Truth in Lending material disclosures. Check your loan documents
- If you never received a written "BUYER'S RIGHT TO CANCEL" notice: Under KRS 367.430 the cancellation right may remain open, and you may generally cancel in any manner and by any means until the seller complies
- Past cooling-off but before installation: Check your contract for a pre-installation cancellation clause. Pre-installation guide →
- After installation: Proceed to Steps 3-5 below
Step 3: Check for Licensing Violations
Verify the installer's electrical contractor license through the Kentucky Department of Housing, Buildings and Construction. If the installer was not properly licensed, this may provide grounds for voiding the contract and filing a complaint with state authorities.
Step 4: Evaluate KCPA Claims
If you believe the solar company made misrepresentations, review your situation against the Kentucky Consumer Protection Act (KRS 367.170). Common bases include:
- Savings projections based on pre-SB 100 net metering rates when you're on the new rate
- Failure to disclose dealer fees or total financing costs
- Overstated energy production estimates
- Misrepresentation of property tax implications
- False claims about TVA territory policies
- Failure to provide required cancellation notices
Step 5: File Complaints with Relevant Agencies
File complaints with the Kentucky Attorney General's Consumer Protection Division and the Kentucky PSC. Creating a paper trail strengthens your position and may trigger investigations.
Step 6: Consider Professional Exit Services
Professional solar contract exit services can help navigate the process. Compare solar cancellation companies →
Kentucky-specific tip: The SB 100 net metering changes are one of the strongest bases for misrepresentation claims in Kentucky. If your solar company sold you a system based on retail-rate credits but you're receiving a lower rate, document the discrepancy carefully. This evidence can be powerful in a KCPA claim. Find a solar panel lawyer →
Stuck in a solar contract in Kentucky? Get a free preliminary contract review to understand your options.
Kentucky Consumer Protection Agencies & Resources
Kentucky Attorney General. Consumer Protection Division
Phone: (502) 696-5389 or (888) 432-9257 (toll-free)
Online complaint: File a complaint at ag.ky.gov
Mail: Office of the Attorney General, Consumer Protection Division, 1024 Capital Center Drive, Suite 200, Frankfort, KY 40601
The Kentucky AG investigates patterns of consumer fraud and may take enforcement action against deceptive solar companies operating in the state.
Kentucky Public Service Commission (PSC)
Phone: (502) 564-3940 or (800) 772-4636 (toll-free)
Online: File a complaint at psc.ky.gov
Jurisdiction: Regulates investor-owned utilities, net metering rates, interconnection standards, and utility-related solar issues
Kentucky Department of Housing, Buildings and Construction
Phone: (502) 573-0365
Online: dhbc.ky.gov
Jurisdiction: Oversees electrical contractor licensing, building codes, and permitting for solar installations
Kentucky Legal Aid
Phone: (866) 452-9243
Online: klaid.org
Note: Provides free legal assistance to qualifying low-income Kentucky residents with consumer protection issues
Kentucky Bar Association. Lawyer Referral
Phone: (502) 564-3795
Online: Kentucky Bar Lawyer Referral
Note: Can connect you with a consumer protection attorney experienced in solar contract disputes
Frequently Asked Questions About Kentucky Solar Panel Laws
How long do I have to cancel a solar contract in Kentucky?
Under the Kentucky Home Solicitation Sales Act (KRS 367.410 to 367.450), the operative section is KRS 367.420, which generally gives you until midnight of the third business day after you sign to cancel a solar contract solicited at your residence. Notice must generally be in writing, sent to the address stated in the agreement, and if mailed it is generally effective when deposited in the mail properly addressed and postage prepaid. The federal FTC Cooling-Off Rule provides a similar 3-business-day window. If a security interest was taken in your principal dwelling, KRS 367.420 may extend the window to midnight of the tenth business day. If the seller failed to provide the required written cancellation notice, KRS 367.430 generally allows you to cancel in any manner and by any means until the seller complies. Full cancellation guide →
How did SB 100 change net metering in Kentucky?
Kentucky's SB 100, passed in 2019, fundamentally changed how solar homeowners are compensated for excess energy. Pre-SB 100 customers generally receive retail-rate credits, grandfathered for 25 years. Post-SB 100 customers receive a lower rate set by the Kentucky PSC, typically at or near the utility's avoided cost. This change can dramatically affect the economics of your solar system and the accuracy of savings projections made at the time of sale.
Can I sue my solar company under Kentucky's Consumer Protection Act?
If a solar company engaged in unfair, false, misleading, or deceptive practices under KRS 367.170, such as misrepresenting energy savings, hiding financing costs, or using pressure tactics, you may have grounds for a claim. Remedies may include actual damages, civil penalties up to $2,000 per violation, and potentially attorney's fees. Find a solar panel lawyer →
Does Kentucky require solar installer licensing?
Kentucky requires electrical contractors to be licensed by the Department of Housing, Buildings and Construction. Solar installations involve electrical work that must be performed by or under a licensed electrical contractor (KRS 227A). If your installer was unlicensed, this may affect the enforceability of the contract. Verify license status through the Department at (502) 573-0365 or online at dhbc.ky.gov.
What if I'm in TVA territory in Kentucky?
Western Kentucky homeowners served by TVA through local cooperatives face different rules than those under investor-owned utilities regulated by the PSC. TVA has its own distributed generation policies with different compensation rates. If your solar company failed to account for TVA-specific rules in their savings projections, this may support a misrepresentation claim under the KCPA.
How do I file a solar complaint in Kentucky?
Kentucky homeowners can file complaints with the Attorney General's Consumer Protection Division (502-696-5389 or online at ag.ky.gov), the Kentucky PSC for utility and net metering issues (502-564-3940), and the Department of Housing, Buildings and Construction for licensing violations. Filing with multiple agencies creates a stronger record and increases the likelihood of enforcement action.
Get a free preliminary contract review to understand your options under Kentucky law.
Disclaimer: This guide is for informational purposes only and is not legal advice. Laws and regulations may change, and this information may not reflect the most current legal developments. Results vary by individual situation, contract terms, and applicable laws. We do not advise homeowners to stop making payments or breach contractual obligations. Always consult a qualified Kentucky attorney before taking legal action. See our Ownership Disclosure, Advertiser Disclosure, and Methodology.
See how Kentucky’s cancellation window compares with every other state in our Solar Cooling-Off Period by State guide: the right-to-cancel window and governing statute for all 50 states.