COMPANY CANCELLATION GUIDE
Sunnova Energy is one of the larger residential solar providers in the United States. If you're looking to exit a Sunnova lease, PPA, or loan, this guide covers your options based on our independent research.
Updated March 2026 · Not legal advice · Our methodology
Sunnova operates as a solar service provider, working with local dealers and installers to offer leases, PPAs, and loans to homeowners. Your cancellation process depends on your contract type, how long ago you signed, and your state's consumer protection laws. This guide covers what we've found through our research -- always verify directly with Sunnova, as policies may change.
Important note: This guide is based on our independent research into publicly available information, consumer reports, and industry knowledge as of March 2026. Sunnova's policies, processes, and contact information may change at any time. We recommend contacting Sunnova directly to verify any information in this guide. This page is not affiliated with, endorsed by, or sponsored by Sunnova Energy International Inc.
Sunnova offers several types of solar agreements. Your exit options depend heavily on which type you have.
Sunnova owns the panels. You pay monthly (lease) or per kWh (PPA). Contract typically runs 20-25 years with an annual escalator.
You own the panels. You're repaying a loan with interest. To exit, you need to pay off the remaining loan balance.
One important thing to understand about Sunnova is their business model. Unlike some solar companies that handle everything in-house, Sunnova typically works through a network of local dealers and installers. This means:
If you recently signed a Sunnova contract, you may still be within your cooling-off period.
Pre-installation cancellation guide →
If you've signed but panels haven't been installed yet, you generally have more leverage. Contact Sunnova and your local dealer immediately to request cancellation. Based on our research:
For Sunnova lease and PPA customers, buying out the system is a common exit path.
Tip for Sunnova loan customers: If you have a Sunnova loan, you own the panels. Your "exit" is simply paying off the remaining loan balance. Check your loan agreement for any prepayment penalties. Many solar loans reportedly allow prepayment without penalty, but verify with your specific agreement.
If you're selling your home, transferring the Sunnova agreement to the buyer is often the path of least resistance.
Guide to selling a home with solar →
If you believe you were misled during the sales process, you may have legal grounds for cancellation. Because Sunnova uses local dealers for sales, issues may have originated with the dealer rather than Sunnova directly. Common complaints reported by consumers include:
Have a Sunnova contract you want reviewed? Get a free preliminary assessment of your exit options.
Based on our research, Sunnova can typically be reached through the following channels. Verify current contact information on Sunnova's official website (sunnova.com).
Always document your communications. Follow up phone calls with written confirmation via email or certified letter.
If you cannot resolve your issue directly with Sunnova, these resources may help:
If your Sunnova system is underperforming relative to what was projected, this may provide additional leverage for negotiation or legal action. Steps to document performance issues:
Important: We do not advise homeowners to stop making payments or breach contractual obligations. Missed payments may damage your credit and weaken your legal position. Continue making payments while you explore your exit options. Consult a qualified attorney for advice specific to your situation.
Direct cancellation after installation is generally not available without cost. Your options are: buying out the system (typically after year 5-7), transferring the agreement to a new homeowner, or pursuing legal cancellation if you have grounds such as misrepresentation during the sales process. The specific options depend on your contract type and state laws. Full exit guide →
Buyout costs vary by contract type, system size, and how far into the contract you are. For leases, check your agreement for a buyout schedule with year-by-year pricing. For PPAs, buyout is typically based on fair market value. Contact Sunnova for a current quote. Buyout prices may be negotiable, especially with an independent appraisal showing a lower system value.
Document the production shortfall using your monitoring portal and compare to the original sales projections. If you have a lease or PPA, request that Sunnova inspect and maintain the system. Check your contract for any performance guarantee provisions. If the system is significantly underperforming, this may provide grounds for a complaint or legal action. An attorney can advise you on your options. Find a lawyer →
Based on our research, Sunnova generally allows transfers to creditworthy buyers. Contact Sunnova early in the selling process to initiate the transfer. The buyer must meet Sunnova's credit requirements. A transfer fee may apply. Plan for the process to take several weeks. Selling with solar guide →
Your contract with Sunnova remains in effect even if the local dealer is no longer operating. Contact Sunnova directly for all customer service, maintenance, and cancellation inquiries. If you have complaints about the original sales process, you can still file them with your state attorney general and the BBB -- the dealer's closure doesn't eliminate potential legal claims.
Based on our research, many Sunnova lease and PPA contracts include an annual escalator clause. The specific percentage varies by contract. Check your agreement for the exact escalator rate and calculate what your payments will be in year 10, 15, and 20. If the escalator was not clearly disclosed during the sales process, this may be relevant to a legal claim.
Get a free preliminary contract review or see which exit companies our editorial team recommends.
Disclaimer: This guide is for informational purposes only and is not legal advice. This page is not affiliated with, endorsed by, or sponsored by Sunnova Energy International Inc. Information is based on our independent research and may not reflect current Sunnova policies. Results vary by individual situation. We do not advise homeowners to stop making payments or breach contractual obligations. SolarPanelExit.com and TRU Solar Cancellation share common ownership. Consult a qualified attorney before taking action. See our Ownership Disclosure and Advertiser Disclosure.