COMPANY CANCELLATION GUIDE
Palmetto is a solar technology and services company that has reportedly experienced significant business challenges. If you have a Palmetto Solar contract and are looking to exit, this guide covers your options based on our research.
Updated May 2026 · Not legal advice · Our methodology
Palmetto positioned itself as a "clean energy marketplace" connecting homeowners with solar installations. According to consumer reports and industry news, Palmetto has reportedly faced financial difficulties and operational challenges, including layoffs and service disruptions. If you signed a contract through Palmetto, your situation may be complicated by these business challenges. This guide covers what we know -- always verify directly with the company or your lender.
Important note: This guide is based on our independent research into publicly available information, consumer reports, and industry knowledge as of March 2026. Palmetto's business status, policies, and contact information may have changed significantly. We recommend attempting to contact Palmetto directly and consulting with a qualified attorney if you're unable to reach them. This page is not affiliated with, endorsed by, or sponsored by Palmetto Clean Technology, Inc.
Palmetto reportedly operated as a solar marketplace or platform, rather than a traditional installer. Based on our research, this means:
If you recently signed a Palmetto contract, check whether you're still within your state's cooling-off period.
Pre-installation cancellation guide →
If panels haven't been installed, your cancellation position is generally stronger. Given the reports of Palmetto's business challenges, some homeowners may be experiencing delays:
If Palmetto is unresponsive: According to consumer reports, some Palmetto customers have reported difficulty reaching the company. If you cannot contact Palmetto, document all attempts, contact your lender directly, file complaints with consumer protection agencies, and consult with an attorney. An unresponsive company does not eliminate your contractual obligations, but it may provide grounds for legal action.
Since Palmetto reportedly used third-party lenders, your financing situation is separate from Palmetto's business challenges:
Incomplete installations: If Palmetto sold you a system that was never fully installed, activated, or connected to the grid, you may have strong grounds for disputing the loan with your lender. Document the incomplete status of the installation with photos and records. Contact your lender and file a written dispute explaining the situation.
Given the reports of Palmetto's operational difficulties, legal cancellation may be a viable option for some homeowners. Potential grounds include:
Filing complaints creates a paper trail and may help with regulatory action or legal claims:
Have a Palmetto Solar contract you want reviewed? Get a free preliminary assessment of your exit options.
Based on our research, warranty and service coverage for Palmetto customers may be complicated by the company's reported challenges:
If you're experiencing problems with a Palmetto-installed system:
Based on our research as of March 2026, Palmetto has reportedly faced significant business challenges including layoffs and operational disruptions. We recommend checking current news and attempting to contact the company directly to determine their current status. Even if the company has reduced operations, your contractual obligations and rights still exist.
If the system was never installed or completed, you may have strong grounds for disputing the loan with your lender and seeking cancellation of the contract. Document the incomplete status, contact your lender to dispute the loan in writing, and file complaints with consumer protection agencies. Consult with a qualified attorney for specific guidance.
For equipment warranties, contact the panel and inverter manufacturers directly -- these warranties are separate from Palmetto. For installation workmanship issues, attempt to contact Palmetto first. If unsuccessful, try reaching the local subcontractor who performed the installation (their information may be on permits or inspection records).
You may have grounds to dispute your loan if Palmetto failed to deliver what was promised. Contact your lender in writing, explain the situation, and provide documentation. File a complaint with the CFPB. In some cases, the FTC's Holder Rule may allow you to raise claims against the lender that you would have against the seller. Consult with an attorney for specific guidance.
Your solar inverter manufacturer (typically Enphase or SolarEdge) provides its own monitoring platform. If Palmetto's monitoring stops working, you can set up monitoring directly through your inverter manufacturer's app. A local solar installer can help you configure this.
We do not advise homeowners to stop making payments or breach contractual obligations. Your loan is with a separate lender, and missing payments can damage your credit regardless of Palmetto's business status. If you believe you have grounds for a dispute, pursue it formally through proper channels while continuing payments, or consult with an attorney about your options.
Get a free preliminary contract review or see which exit companies our editorial team recommends.
This content is based on independent research and represents our editorial team's opinions. SolarPanelExit.com and TRU Solar Cancellation share common ownership. We may receive compensation when you contact companies through our site. This does not influence our editorial rankings. Results vary by individual situation. This is not legal advice.
Disclaimer: This guide is for informational purposes only and is not legal advice. This page is not affiliated with, endorsed by, or sponsored by Palmetto Clean Technology, Inc. Information is based on our independent research and may not reflect current company status or policies. Results vary by individual situation. We do not advise homeowners to stop making payments or breach contractual obligations. SolarPanelExit.com and TRU Solar Cancellation share common ownership. Consult a qualified attorney before taking action. See our Ownership Disclosure and Advertiser Disclosure.