Cancel Freedom Solar Contract | Exit Guide 2026

COMPANY CANCELLATION GUIDE

How to Cancel a Freedom Solar Contract

Freedom Solar Power is a Texas-based residential and commercial solar installer that has expanded across multiple states. If you're looking to exit a Freedom Solar loan, lease, or PPA, this guide covers your options based on our research.

Updated May 2026 · Not legal advice · Our methodology

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Freedom Solar Power reportedly operates as one of the larger regional solar installers, particularly in Texas. Based on our research, they offer solar through loans (often via third-party lenders), leases, and PPAs. Your cancellation options depend on when you signed, your contract type, and your state's consumer protection laws. Always verify current policies directly with Freedom Solar.

Important note: This guide is based on our independent research into publicly available information, consumer reports, and industry knowledge as of March 2026. Freedom Solar's policies, processes, and contact information may change at any time. We recommend contacting Freedom Solar directly to verify any information in this guide. This page is not affiliated with, endorsed by, or sponsored by Freedom Solar Power.

Freedom Solar Contract Types and Cancellation Implications

Understanding which type of Freedom Solar agreement you have is essential for determining your exit options. Check your original contract documents for this information.

Solar Loan

  • You own the panels
  • Monthly loan payments
  • Third-party lender typically involved
  • Pay off loan to exit
  • Possible dealer fees

Solar Lease

  • Fixed monthly payment
  • Freedom Solar owns panels
  • Typically 20-25 year term
  • May include escalator
  • Buyout option available

Solar PPA

  • Pay per kWh generated
  • Company owns panels
  • Rate may escalate annually
  • Fair market value buyout
  • Available in select markets

Option 1: Cooling-Off Period Cancellation

If you recently signed a Freedom Solar contract, you may still be within your state's cooling-off period. This is the simplest and most cost-effective exit path.

  • The federal FTC Cooling-Off Rule provides 3 business days for contracts signed at your home or away from the seller's permanent business location
  • Texas, where Freedom Solar is headquartered, has specific consumer protection rules for home solicitation transactions
  • Many other states provide additional cooling-off time, with some offering up to 30 days for solar contracts
  • Send cancellation in writing via certified mail with return receipt requested
  • Keep copies of everything -- your cancellation notice, the certified mail receipt, and any responses

Texas homeowners: Based on our research, Texas has consumer protection laws under the Texas Business and Commerce Code that may provide specific rights for home solicitation contracts. If you signed your Freedom Solar contract during a door-to-door sale or in-home consultation, you may have additional protections. Consult a Texas attorney for specific guidance.

Pre-installation cancellation guide →

Option 2: Pre-Installation Cancellation

If you've signed but panels haven't been installed yet, your cancellation position is generally stronger than after installation.

  • Contact Freedom Solar customer service immediately to request cancellation
  • Follow up with a written cancellation request via certified mail and email
  • Review your contract's cancellation clause for any applicable fees or penalties
  • If permits, engineering, or equipment have been ordered, there may be charges
  • Document the timeline of events and any delays on the company's side

Option 3: Loan Payoff

Based on our research, many Freedom Solar customers finance their systems through third-party solar lenders. If you have a solar loan, paying it off eliminates your monthly payment obligation.

  • Identify your lender: Your loan may be with a company like GoodLeap, Mosaic, Sunlight Financial, or another solar lender -- not Freedom Solar directly
  • Request payoff amount: Contact your lender for the current payoff balance, which may differ from the remaining principal
  • Dealer fees: According to consumer reports, some solar loans include dealer fees that significantly increase the total cost above the cash price of the system. Review your loan documents
  • UCC liens: Some solar loans involve UCC filings. After payoff, ensure any liens are properly released
  • Refinancing: Consider refinancing your solar loan at a lower interest rate through a home equity loan or personal loan if outright payoff isn't feasible

UCC lien removal guide →

Option 4: System Buyout (Lease/PPA)

For lease or PPA customers, purchasing the system ends your ongoing payment obligation. Based on our research:

  • Check your contract's purchase option section for the buyout schedule
  • Lease buyouts typically follow a predetermined price schedule
  • PPA buyouts are usually based on fair market value at the time of purchase
  • Contact Freedom Solar to request a current buyout quote
  • Consider getting an independent appraisal to negotiate the buyout price
  • Buyouts may be available after a specified number of years (often 5-7)

Option 5: Contract Transfer When Selling Your Home

If you're selling your home, transferring the agreement to the new homeowner may be an option:

  • Notify Freedom Solar of your intent to transfer the agreement
  • The buyer must meet credit requirements and be approved
  • A transfer fee may apply
  • For loan-financed systems, the process is different -- you may need to pay off the loan or negotiate with the buyer to assume part of the cost
  • Start the transfer process early in your home sale timeline

Guide to selling a home with solar →

Option 6: Legal Cancellation

If you believe you were misled during the Freedom Solar sales process, you may have legal grounds for contract rescission. Based on publicly available consumer complaints, commonly reported issues in the solar industry include:

  • Overstated savings projections that didn't materialize
  • Verbal promises about system performance or costs that weren't reflected in the contract
  • Lack of clear disclosure about dealer fees added to financing
  • High-pressure sales tactics during in-home consultations
  • Misrepresentation of available tax credits or incentives
  • System underperformance compared to the sales presentation

Important: We do not advise homeowners to stop making payments or breach contractual obligations. If you believe you have grounds for legal cancellation, consult with a qualified attorney who handles solar contract disputes before taking action.

Find a solar panel lawyer →

Have a Freedom Solar contract you want reviewed? Get a free preliminary assessment of your exit options.

How to Contact Freedom Solar

Based on our research, you can typically reach Freedom Solar through the following channels. Contact information may change -- verify on their official website.

  • Phone: Freedom Solar's customer service line (check freedomsolarpower.com for current number)
  • Online: Contact through their website portal
  • Written notice: Send certified mail to their corporate office in Austin, TX (verify current address on their website)
  • Email: Check their website for current customer service email addresses

Always document communications. Follow up calls with written confirmation. Keep copies of all correspondence.

Filing Complaints About Freedom Solar

If you're unable to resolve your issue directly with Freedom Solar, file complaints with:

  • Better Business Bureau (BBB): File at bbb.org
  • Texas Attorney General: File a consumer complaint at texasattorneygeneral.gov (if in Texas) or your state's AG office
  • Consumer Financial Protection Bureau (CFPB): For financing complaints, file at consumerfinance.gov
  • State Contractors Licensing Board: File with your state's relevant licensing authority
  • Federal Trade Commission (FTC): Report deceptive practices at ReportFraud.ftc.gov

Freedom Solar Performance and Warranty Considerations

Before canceling, consider whether system performance issues can be resolved through warranty claims or service calls:

  • Panel warranties: Solar panel manufacturers typically provide 25-year performance warranties. These are separate from Freedom Solar's installation warranty
  • Inverter warranties: Inverter warranties vary by manufacturer but typically range from 10-25 years
  • Workmanship warranty: Freedom Solar reportedly provides a workmanship warranty covering installation defects. Check your contract for the specific terms and duration
  • Performance guarantees: If your contract includes a production guarantee and the system is underperforming, you may be entitled to compensation or system adjustments

Monitor your system: If you're considering cancellation due to underperformance, make sure you have data to support your claim. Review your monitoring system (if installed) to compare actual production against what was projected in your sales agreement. This documentation is valuable whether you pursue warranty claims, complaints, or legal action.

Understanding Dealer Fees in Solar Financing

According to consumer reports, many solar installations involve dealer fees that are rolled into the loan balance. Based on our research, this is an industry-wide practice, not specific to Freedom Solar. Key points:

  • Dealer fees can reportedly add 15-30% or more to the total cost of the system
  • These fees compensate the lender for offering low or zero interest rates
  • The dealer fee means you may owe significantly more than the cash price of the system
  • Some homeowners report not being clearly informed about these fees during the sales process
  • If dealer fees were not properly disclosed, this may be relevant to a legal claim

Frequently Asked Questions

Direct cancellation after installation is generally not available without cost. For loan customers, paying off the loan balance is the primary exit. For lease/PPA customers, buyout or transfer options may be available. If you were misled during the sales process, consult an attorney about potential legal remedies. Full exit guide →

Freedom Solar's reviews and ratings can be found on the BBB website, Google Reviews, and other review platforms. Review ratings change over time, so we recommend checking current ratings directly. Based on our research, customer experiences vary -- some report positive installation experiences while others have raised concerns about sales practices, performance projections, or customer service.

Freedom Solar typically partners with third-party solar lenders for financing. Your loan may be with GoodLeap, Mosaic, Sunlight Financial, or another lender. Check your loan documents for the lender's name and contact information. For cancellation or payoff, you may need to work with both Freedom Solar and your lender.

If your system is producing less energy than projected, contact Freedom Solar to request a performance review. Check whether your contract includes a production guarantee. If the system has equipment issues, manufacturer warranties may cover repairs or replacements. Document actual vs. projected performance data for any disputes.

For lease and PPA customers, transfer to a new homeowner is generally possible with company approval. For loan customers, you typically need to pay off the loan at closing or negotiate with the buyer. Contact Freedom Solar early in the selling process to understand your transfer options. Selling with solar guide →

According to consumer reports, many solar loans -- across the industry, not just Freedom Solar -- include dealer fees added to the total financed amount. Review your loan documents carefully and compare the financed amount to the cash price of the system. If there's a significant difference, dealer fees may be the reason. Consult with an attorney if you believe these fees weren't properly disclosed.

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Editorial & Advertiser Disclosure

This content is based on independent research and represents our editorial team's opinions. SolarPanelExit.com and TRU Solar Cancellation share common ownership. We may receive compensation when you contact companies through our site. This does not influence our editorial rankings. Results vary by individual situation. This is not legal advice.

Full disclosure · Our methodology · Ownership statement

Disclaimer: This guide is for informational purposes only and is not legal advice. This page is not affiliated with, endorsed by, or sponsored by Freedom Solar Power. Information is based on our independent research and may not reflect current policies. Results vary by individual situation. We do not advise homeowners to stop making payments or breach contractual obligations. SolarPanelExit.com and TRU Solar Cancellation share common ownership. Consult a qualified attorney before taking action. See our Ownership Disclosure and Advertiser Disclosure.

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