EverBright Solar: Who Owns It, Contact, Payoff, Selling and Lawsuits

Who is EverBright, and who owns it?

EverBright, LLC describes itself as offering solar and battery systems for homes and connecting homeowners with local installers. Its products are a lease (used where PPAs are not available), a PPA with predictable costs for up to 25 years, a Flex PPA where you pay only for the solar energy you use each month, and a Shift PPA in California that pairs panels with a non-backup battery.^[1][4]

Ownership. EverBright's privacy policy refers to "affiliates, including EverBright, LLC and NextEra Energy, Inc." and gives 700 Universe Blvd., Juno Beach, Florida 33408 as its address.^[3] That is the address NextEra Energy, Inc. lists for its principal executive offices on the cover of its 2025 Form 10-K.^[5] KBRA's March 2024 ratings release for EverBright Solar Trust 2024-A says EverBright was organized as a Delaware LLC in 2021 and "is a subsidiary of NextEra Energy, Inc."^[7]

What NextEra's 10-K does and does not say. The 10-K does not name EverBright. Its Exhibit 21 lists only principal subsidiaries and says NextEra Energy Resources, LLC includes 2,323 U.S. subsidiaries in the same line of business, so EverBright is not broken out.^[6] We found no residential solar line item for EverBright in the 2025 filing.^[5]

Licenses. EverBright lists NMLS IDs for EverBright R1, LLC (2361430), EverBright R2, LLC (2361435) and EverBright Financing 2023, LLC (2544376), California contractor license 1142359 for EverBright, LLC, and Illinois sales finance license SF.0001674 for EverBright R1, LLC.^[3] You can look up any NMLS ID on NMLS Consumer Access. The BBB lists Everbright Home, LLC as an alternate business name.^[8]

Which EverBright contract do you have, and what "cancel" means for each

Before installation the picture is different. Your agreement, and in many states a home-solicitation law, may give you a short window to cancel a contract signed at your home or by e-signature; the window is counted in days, so act in writing immediately and keep proof of delivery. See cancelling solar before installation and how to cancel a solar contract.

EverBright contact details: phone, email, hours, address

EverBright login and payments: which portal is yours

EverBright runs two customer portals, and which one you use depends on the contract.

• Leases and PPAs: MyEverBright. EverBright's site sends customers to myeverbright.com (and the MyEverBright app) to view the agreement, billing and payment details, make payments and check the Performance Dashboard.^{[1][2][20][21]}
• Financing accounts: everbright.youronlineaccount.com. This login page's footer names EverBright R1, LLC, EverBright R2, LLC, EverBright Financing 2023, LLC and Launch Servicing, LLC, and its consumer-rights link goes to Launch Servicing's disclosures.^[13] Those three EverBright entities are the ones that carry NMLS IDs in EverBright's privacy policy, which points to this portal serving retail installment (financing) accounts.^[3] Launch Servicing lists 877-354-2629, Monday to Friday, 7 a.m. to 7 p.m. Central, payments to P.O. Box 845073, Dallas, TX 75284-5073, and correspondence to P.O. Box 91910, Sioux Falls, SD 57109-1910.^[14] Confirm against your statement before mailing anything; Launch Servicing's site does not name EverBright.

Autopay, late fees and payment problems. EverBright's public pages do not state its late fee, grace period or autopay terms; those are in your agreement.^[1] If a payment is disputed, keep paying the undisputed amount and raise the dispute in writing through the portal and by email so there is a record.

EverBright payoff and buyout quotes

EverBright does not publish a buyout schedule, a prepayment formula or an administrative fee on its public site.^[1][4] The numbers come from your agreement and from customer support. What to ask for, in writing:

1. A dated quote. For a retail installment contract, the payoff amount good through a specific date. For a lease or PPA, the prepayment amount (you keep paying nothing further but EverBright may still own the system) and the buyout amount (ownership transfers to you), and whether the agreement allows each one yet.
2. The clause it comes from. Ask which section of your agreement sets the formula so you can check the arithmetic.
3. Fees and filings. Any administrative fee, and how EverBright will release the UCC fixture filing on your property record after payment. See removing a solar UCC filing.
4. What happens to the warranty and monitoring after a buyout, since EverBright no longer owns the system.

Comparing numbers? Our solar buyout calculator and the negotiating a solar buyout explain how prepayment and buyout figures are usually built.

Selling a house with an EverBright lease, PPA or loan

EverBright's public site does not publish a home-sale or transfer process as of October 21, 2026.^[1][4] A practical order of steps:

1. Read the sale and transfer section of your agreement. It sets the options: usually a transfer (assignment and assumption) to a qualified buyer, a prepayment, or a buyout. The contract controls, not a sales rep.
2. Contact EverBright support early, before you list if you can, and ask in writing for the transfer requirements, the buyer credit standard, any fee, how long approval takes, and a prepayment or buyout quote dated to your closing.
3. Tell your title company. Solar providers record a UCC fixture filing for the system. Ask EverBright how it handles that filing at closing and get the answer in writing.
4. Give the buyer the agreement so they can decide early whether to take over the payments. Buyers of a home with a financing account should ask whether EverBright allows assumption or requires payoff at closing.

More: transferring a solar lease to a new owner, selling a home with solar and the solar lease exit guide.

EverBright complaints and reviews: what the records show

BBB. On October 21, 2026, EverBright, LLC's BBB profile showed it as BBB accredited since July 21, 2023, with an A+ rating, 125 customer reviews, and 264 complaints in the last 3 years and 73 in the last 12 months.^[8][9] The ten most recent complaints shown were filed as service or repair, order, billing and customer service issues. A complaint is a consumer's account, not a finding against the company.

Illinois consumer watchdog. On March 28, 2025 the Citizens Utility Board, a nonprofit Illinois utility watchdog, published a notice saying it had received several complaints about EverBright Solar going door to door across the state, including seniors who said they thought a 25-year lease was free and consumers who said they unknowingly signed an expensive contract. CUB told consumers to check Illinois Shines registration and the BBB, get more than one quote, not decide at the door, and report suspected deception to Illinois Shines and the Illinois Attorney General.^[16] These are reports to a watchdog, not findings.

CFPB. We searched the CFPB Consumer Complaint Database on October 21, 2026 and found no complaints listed under an EverBright company name.^[10] The CFPB takes complaints about consumer financial products, so it fits a retail installment contract better than a lease or PPA.^[12]

Court records. A CourtListener search for "Everbright, LLC" on October 21, 2026 returned 22 federal dockets. Seven are individual consumer suits against EverBright filed since December 2024 (no class action), and the rest are installer bankruptcies in which EverBright appears as a creditor or contract party.^[18][19] In the most detailed public record, Sher v. EverBright, a 77-year-old California homeowner alleged through her power of attorney that an installer's salesperson signed her up for a 25-year PPA she never saw, using an email address that was not hers, and that autopay withdrawals ran for two years; on September 10, 2026 the court denied EverBright's motion to compel arbitration, finding on that motion that she had not entered into the PPA. Those are her allegations and a ruling on one motion, not a final judgment.^[17] Full list and sources: EverBright lawsuits.

Is EverBright going out of business?

We found no announcement of a shutdown, sale or servicing transfer on EverBright's site, and NextEra's 2025 10-K does not mention EverBright at all.^[4][5] EverBright is still accredited by the BBB and still originating leases and PPAs through installers.^[4][8]

Two facts people read as warning signs deserve context. First, on March 6, 2026 KBRA downgraded the Class A and Class B notes of EverBright Solar Trust 2024-A, a $288.49 million securitization of EverBright retail installment contracts, saying credit enhancement no longer supported the prior ratings under its revised loss projections; the notes had received timely interest payments.^[7][15] That is a statement about bond investors' risk on one pool of loans, not about EverBright's ability to service your account. Second, several installers that sold EverBright contracts have gone bankrupt, including Freedom Forever LLC (Chapter 11 filed April 15, 2026 in Delaware, later Chapter 7). EverBright appeared in that case as a party and the court approved termination of a Restructuring and Performance Agreement between Freedom Forever and EverBright on August 6, 2026.^[19] Your contract with EverBright is separate from the installer's bankruptcy; what changes is who fixes the system. See Freedom Forever bankruptcy and solar repair after an installer bankruptcy.

Your options with EverBright

• Get your full agreement and account history from MyEverBright or support, including the DocuSign certificate if you e-signed.^[1]
• Put billing, production or sales-practice disputes in writing and keep paying while you dispute.
• Installer problems on a retail installment contract. Consumer credit contracts arranged by a seller generally must carry the FTC Holder Rule notice, which lets you raise claims and defenses against the seller with whoever holds the contract, capped at what you paid.^[11] The rule generally does not cover leases or PPAs.
• Escalate to the BBB, your state attorney general, or the CFPB for a financing contract.^[8][12] Illinois residents can also contact CUB.^[16]
• Talk to a lawyer if you believe you never agreed to the contract or were misled; see solar panel lawyers and arbitration versus a lawsuit.

Full guides: solar PPA exit guide, how to get out of a solar loan and who services my solar loan or lease.

Frequently asked questions

Sources

Checked October 21, 2026. Servicer details, fees and contact information change; confirm on the linked primary source before you act.

1. CompanyEverBright, FAQ (leases, PPAs, ownership, support contacts)
2. CompanyEverBright, Contact (customer and partner support phone, email, hours)
3. CompanyEverBright, Privacy Policy (affiliates, Juno Beach address, NMLS and state licenses, privacy phone)
4. CompanyEverBright, Homepage (products, customer login, MyEverBright app)
5. SEC filingNextEra Energy, Inc., Form 10-K for fiscal 2025 (filed Feb 13, 2026), cover page and Item 1
6. SEC filingNextEra Energy, Inc., Exhibit 21 to the fiscal 2025 Form 10-K (principal subsidiaries)
7. Rating agencyKBRA, ratings for EverBright Solar Trust 2024-A (March 28, 2024)
8. BBBBBB, EverBright, LLC business profile
9. BBBBBB, EverBright, LLC complaints
10. RegulatorCFPB, Consumer Complaint Database
11. Regulation16 CFR 433.2, FTC Holder Rule notice (Cornell LII)
12. RegulatorCFPB, Submit a complaint
13. CompanyEverBright online account login (footer names EverBright R1, LLC; EverBright R2, LLC; EverBright Financing 2023, LLC; Launch Servicing, LLC)
14. CompanyLaunch Servicing, LLC, consumer rights and state disclosures (phone, hours, payment and correspondence addresses, NMLS ID)
15. Rating agencyKBRA, Downgrades Ratings on EverBright Solar Trust 2024-A (March 6, 2026)
16. Consumer watchdogCitizens Utility Board (Illinois), Notice: Complaints about EverBright Solar (March 28, 2025)
17. Court recordSher v. EverBright, LLC, No. 1:26-cv-04646 (E.D. Cal.), Order Denying Motion to Compel Arbitration (Sept 10, 2026), via GovInfo
18. Court recordCourtListener, federal docket search for "Everbright, LLC" (22 results on Oct 21, 2026)
19. Court recordIn re Freedom Forever LLC, No. 26-10522 (Bankr. D. Del.), docket entries naming EverBright, LLC (July 30, Aug 5 and Aug 6, 2026)
20. CompanyMyEverBright customer portal login (leases and PPAs)
21. App storeMyEverBright app, Apple App Store listing