Freedom Forever Solar Cancellation: What Changed After the Chapter 11 Filing

How to cancel your Freedom Forever contract now

To cancel a Freedom Forever solar contract in 2026, send written notice by USPS Certified Mail to the address printed on your own contract, with a copy to Freedom Forever’s corporate address at 43445 Business Park Dr, Suite 104, Temecula, CA 92590 — and, because the company filed Chapter 11 on April 15, 2026, also send a copy to your loan servicer. If you signed within the last three business days, the federal cooling-off rule generally still applies and the postmark date controls.

That is the short version. Which of the three paths below applies to you depends entirely on where your project sits.

Path A — You signed within the last 3 business days

The federal Cooling-Off Rule (16 CFR §429) generally gives you three business days to rescind a sale solicited at your home, and many states layer on longer or stricter windows. This is the cleanest exit available and it does not depend on the bankruptcy at all. Send the notice in writing, keep the certified-mail receipt, and email a copy the same day so you have two timestamps. Our cancellation letter template covers the wording, and your door-to-door rescission rights explain how the window is counted when a salesperson came to your door — the sales channel Freedom Forever relied on most heavily.

Path B — Your install is unfinished or stalled

This is the most common Freedom Forever situation right now. Public reporting describes roughly 1,600 employees furloughed on the filing date and homeowners left mid-project — panels on the roof but no final inspection, or no permission to operate (PTO) from the utility. In a Chapter 11, a debtor generally may assume or reject executory contracts subject to court approval, so your unfinished contract’s fate is a decision made in the bankruptcy case rather than by a salesperson on the phone. Practically: document the incomplete state of the work in dated photographs today, put your cancellation demand in writing to both Freedom Forever and your lender, and get the case status from PACER. If money has already disbursed to the installer on a loan you signed, this is attorney territory — not a DIY letter.

Path C — Your system is installed and financed

Once the federal window closes and the system is operating, cancellation is no longer a form you fill out. It generally requires either a contract provision that permits it, a state consumer-protection statute, or a documented defense — material misrepresentation by the sales rep, a system that never performed as contractually promised, or disclosure failures in the loan. In our assessment, this is the point where homeowners who try to self-serve lose the most ground, because the defense you are preserving lives against the lender, not against an installer that is now in bankruptcy.

Freedom Forever vs Freedom Solar Power — which did you sign?

These two companies get confused constantly, and the confusion has real consequences: notice sent to the wrong entity is not notice at all. They are unaffiliated businesses that happen to share a word.

One wrinkle worth knowing: Freedom Forever’s BBB profile lists Freedom Solar Electric among its alternate business names, which adds another near-miss to an already crowded name space. The reliable test is not the brand on the yard sign or the sales rep’s business card — it is the legal entity printed on your signed agreement and on your loan documents. Read that line before you send anything.

Who holds your loan — and why that is the real question

Freedom Forever largely did not own the systems it sold. Reporting on the bankruptcy describes a model where the systems were owned or financed by third parties, with Mosaic, GoodLeap, and Sunrun named. Mosaic is identified in that reporting as the single largest creditor in the case, owed on the order of $110–120 million.

Why this matters more than the installer’s status: your monthly obligation generally runs to that third party, and that third party is a separate company with its own balance sheet. It does not disappear when Freedom Forever files. It keeps servicing, keeps reporting to the credit bureaus, and keeps its security interest — which on many solar loans is a UCC-1 fixture filing recorded against your home. See our UCC fixture filing guide if a lien is showing up on your title.

So the first thing to do this week is not to draft a cancellation letter. It is to pull your most recent statement or autopay record and write down the servicer’s name. That name determines who receives your notice, which complaint forum has jurisdiction, and whether your dispute is a finance-side matter or an installation-side one. Two homeowners with identical Freedom Forever contracts can have completely different playbooks depending on that one line.

Reported complaint patterns and the Texas AG investigation

Everything in this section is an allegation or a public record, not a finding of wrongdoing by us or by any court. We report it because it shapes what homeowners can document.

The Texas Attorney General’s Civil Investigative Demand

On April 6, 2026 — nine business days before the bankruptcy filing — the Texas Attorney General’s office announced an initiative targeting residential solar sales practices and issued Civil Investigative Demands to several installers, Freedom Forever, LLC among them. Sunrun, Lone Star Solar Services, and CAM Solar were also named. The AG’s announcement describes over 100 complaints filed with that office across the companies and cites the Texas Deceptive Trade Practices–Consumer Protection Act, with the alleged conduct centering on misrepresentations about energy-bill savings, system efficacy, and contract terms. A Civil Investigative Demand is an information request that opens an investigation. It is not a lawsuit, not a judgment, and not proof that any named company broke the law.

The sales-rep pattern homeowners describe

Freedom Forever’s dealer-network model — outside sales teams selling under the brand, with installation subcontracted — is, in our assessment, the structural reason the complaint pattern looks the way it does. When the person who made the promise is a third-party rep who is no longer reachable, the promise becomes very hard to enforce. Homeowners have reported, in BBB complaints and public forums, that systems produced materially less than the savings projected at the kitchen table, that bills changed far less than promised, that roof penetrations were left leaking, and that warranty callbacks went unanswered for extended periods. Freedom Forever’s BBB profile carries an F rating, shows the company is not BBB accredited, and notes a failure to respond to 58 complaints as of our July 2026 review.

If a rep’s representations are central to your situation, the evidence question is everything — our guide on what to do when a solar salesman lied covers what actually holds up and what does not. Text messages, the original proposal PDF, and the savings estimate you were shown generally matter far more than your recollection of the conversation.

How to escalate if nobody will process your cancellation

With the installer in Chapter 11 and its call center diminished, escalation generally means going around Freedom Forever rather than through it.

1. Put the demand in writing to both parties. Freedom Forever and your loan servicer, certified mail plus email. Ambiguity about who received what, and when, is the single most common way homeowners lose these disputes.
2. File on the finance side with the CFPB. If the dispute touches the loan — disclosures, dealer fees, billing, credit reporting — the lender is squarely within CFPB jurisdiction even though the installer is not. See how to file a CFPB complaint against a solar loan company.
3. File with your state Attorney General. Texas already has an open investigation; a complaint from you adds to a pattern that regulators track. Our state AG complaint guide explains how to write one that gets read rather than logged.
4. Send a demand letter before you sue. The pre-litigation escalation is a different document from a rescission notice, with different content and a different recipient. See our solar demand letter sample.
5. Track the bankruptcy case. If you paid a deposit for work never performed, that is a claim against the estate. Confirm the bar date on PACER; missing it forfeits the claim. Note that reporting on the case indicates unsecured creditors may see nothing once administrative expenses are paid — file anyway to preserve the position, but calibrate expectations.

For the wider picture on how installer bankruptcies play out for customers, see what to do when your solar company goes bankrupt and our 2026 solar company bankruptcies tracker. Freedom Forever’s situation differs from a Titan Solar Power Chapter 7 liquidation in one meaningful way: Chapter 11 leaves open the possibility of a reorganized entity that could still answer for something. State-specific rules also matter here — see California, Texas, Arizona, and Nevada.

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