On this page
- Understanding PosiGen's Lease Model
- Option 1: Cooling-Off Period Cancellation
- Option 2: Pre-Installation Cancellation
- Option 3: Lease Buyout
- Option 4: Lease Transfer
- Option 5: Legal Cancellation
- How to Contact PosiGen
- Filing Complaints About PosiGen
- Energy Efficiency Upgrade Considerations
- Frequently Asked Questions
PosiGen is headquartered in Louisiana and reportedly focuses on providing solar to low-to-moderate income households, often bundling solar panels with energy efficiency upgrades. Based on our research, PosiGen primarily uses solar lease agreements. Unlike many solar companies, PosiGen reportedly does not require a credit check for approval, which makes their model unique but also creates specific considerations for cancellation.
Important note: This guide is based on our independent research as of March 2026. PosiGen's policies and contact information may change. We recommend contacting PosiGen directly to verify any information. This page is not affiliated with, endorsed by, or sponsored by PosiGen Solar Solutions.
Understanding PosiGen's Lease Model
PosiGen's approach differs from many solar companies. Based on our research:
- No credit check: PosiGen reportedly approves customers based on homeownership and utility bill history rather than credit score
- Solar lease: The primary contract type is a solar lease -- PosiGen owns the panels and you make monthly payments
- Energy efficiency bundle: Many PosiGen contracts reportedly include an energy efficiency upgrade package (insulation, weatherization) in addition to solar panels
- 20-year term: Lease terms are reportedly 20 years
- Escalator clause: Monthly payments may increase annually based on the escalator in your contract
- No upfront cost: PosiGen reportedly offers $0 down installations
Option 1: Cooling-Off Period Cancellation
If you recently signed a PosiGen contract, check your cooling-off rights:
- The federal FTC Cooling-Off Rule provides 3 business days for contracts signed at your home
- Louisiana and other states where PosiGen operates have their own consumer protection rules
- Send written cancellation via certified mail with return receipt immediately if within the window
- Zero cost cancellation within the cooling-off period
Pre-installation cancellation guide →
Option 2: Pre-Installation Cancellation
If panels haven't been installed, act quickly:
- Contact PosiGen customer service to request cancellation
- Follow up with written notice via certified mail
- Review your contract's cancellation clause
- Document all communications
Option 3: Lease Buyout
Purchasing the system ends your ongoing lease payments:
- Check your lease agreement for the buyout schedule and terms
- Contact PosiGen for a current buyout quote
- Get an independent appraisal to negotiate the price
- Buyouts are typically available after a specified number of years
- Consider whether the system's value justifies the buyout price
Option 4: Lease Transfer
If selling your home, you may be able to transfer the PosiGen lease:
- Notify PosiGen of your intent to sell and transfer
- Since PosiGen reportedly doesn't require credit checks, the transfer approval process may differ from other solar companies
- The buyer must agree to assume the lease
- If the buyer won't assume the lease, you may need to buy out the system
Guide to selling a home with solar →
Option 5: Legal Cancellation
If you believe you were misled during the PosiGen sales process, legal options may be available:
- Misleading claims about savings or bill reduction
- Failure to clearly explain the 20-year commitment and escalator terms
- Misrepresentation of the energy efficiency upgrade value or scope
- Pressure tactics targeting vulnerable populations
- Failure to properly explain the lease structure
Consumer protection considerations: Because PosiGen reportedly targets low-to-moderate income homeowners, some consumer advocates have raised concerns about the long-term affordability of these contracts, particularly with escalator clauses. If you're experiencing financial hardship related to your PosiGen lease, document your situation and consult with a consumer protection attorney or a legal aid organization in your area.
Stuck in a PosiGen contract? Get matched with a solar exit company that may be able to help.
How to Contact PosiGen
- Phone: Check posigen.com for current customer service number
- Online: Contact through their website portal
- Written notice: Send certified mail to their headquarters in New Orleans, LA (verify current address)
Document all communications. Follow up calls with written confirmation.
Filing Complaints About PosiGen
- Better Business Bureau (BBB): File at bbb.org
- Louisiana Attorney General: File at ag.state.la.us (if in Louisiana) or your state's AG
- Consumer Financial Protection Bureau (CFPB): For financing complaints
- Federal Trade Commission (FTC): Report at ReportFraud.ftc.gov
- State Public Utilities Commission: In some states, the PUC handles solar complaints
Energy Efficiency Upgrade Considerations
If your PosiGen contract included an energy efficiency upgrade package:
- The energy efficiency upgrades (insulation, air sealing, etc.) are typically separate from the solar lease
- These upgrades may add value to your home regardless of the solar lease status
- Canceling the solar lease may not cancel the energy efficiency component -- check your contract carefully
- If the energy efficiency work was done poorly or not completed, this may be a separate complaint issue
Frequently Asked Questions
Can I cancel my PosiGen lease after installation?
Direct cancellation after installation is generally not available without cost. Your options include buying out the system, transferring the lease when selling your home, or pursuing legal cancellation if you have grounds. Contact PosiGen for a current buyout quote. Full exit guide →
Does PosiGen require a credit check?
Based on our research, PosiGen reportedly does not require a traditional credit check. They typically approve customers based on homeownership and utility bill history. While this makes solar more accessible, it's important to carefully review the long-term financial commitment of a 20-year lease with potential escalator clauses before signing.
Does PosiGen have an escalator clause?
Based on our research, many PosiGen lease contracts include an annual escalator clause. Check your specific agreement for the percentage. Calculate the total cost over the remaining lease term including escalator increases to understand your long-term commitment.
What is the energy efficiency upgrade in my PosiGen contract?
PosiGen reportedly bundles energy efficiency upgrades (like insulation, air sealing, and weatherization) with their solar installations. These upgrades are designed to reduce overall energy consumption. Check your contract to understand whether the energy efficiency component is part of the solar lease or a separate agreement.
Can I transfer my PosiGen lease to a home buyer?
Based on our research, PosiGen may allow lease transfers when you sell your home. Since PosiGen reportedly doesn't require credit checks, the transfer process may be different from other solar companies. Contact PosiGen early in your selling process to understand the requirements. Selling with solar guide →
Is PosiGen available in my state?
PosiGen originally operated in Louisiana and has reportedly expanded to other states including Connecticut, New Jersey, and others. Check posigen.com for their current service areas. Availability may have changed since our research.
Get matched with a solar exit company, or see how our editorial team rates the exit companies.
Disclaimer: This guide is for informational purposes only and is not legal advice. This page is not affiliated with, endorsed by, or sponsored by PosiGen Solar Solutions. Information is based on our independent research and may not reflect current policies. Results vary by individual situation. We do not advise homeowners to stop making payments or breach contractual obligations. Consult a qualified attorney before taking action. See our Ownership Disclosure and Advertiser Disclosure.